f.a.q.
You have questions. wE have answers.
Please take a moment to read through some of the most frequently asked questions outlined below
Cash, Venmo, Zelle,
Please note that all payments made with a credit/debit card are subjected to a 3% processing fee.
You should consider bringing drinks (water, soda, beer), snacks, food, hat, polarized sunglasses, camera, lotion sunscreen, and any medications you may need during the trip.
Please dress appropriately for the weather and your comfort. Please look at the weather forecast before your charter and plan accordingly. If your trip is during a colder time of the year, early hours, or late hours, then you will want to consider a windbreaker, jacket, or small blanket.
We do ask that that guests wear non-scuff sandals/shoes/flip flops/slippers, avoiding dark colored soles (i.e. black). We also ask that spray sunscreens not be used on the boat as the chemicals do damage to cushions (and we want to keep the boat nice for your next trip!). Marine-safe sun screen lotions are best!
We do not permit any illegal substances or firearms.
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If you are drinking age (21 in Florida), you are welcome to bring alcoholic beverages on-board to enjoy! This includes beer, wine coolers, seltzers, wine, champagne, and other liquors.
Our charter license allows us to board no more than 6 passengers, however if you have a larger group we may be able to accommodate you with multiple boats.
Typically, yes we ask for a 25% deposit to reserve a date. Your deposit is fully refundable if you need to cancel the trip until we are within 72 hours (3 days) of the reservation date, at which time the deposit is considered “earned” and is non-refundable. If the trip is canceled at the captains discretion for any reason, your deposit will be refunded. Cancelations may occur due to a wide variety of reasons, such as bad weather, water conditions, equipment malfunction, etc.
To cancel your trip you must call us and receive confirmation that we received your cancelation. Reservation deposits may not be refunded if canceled within 72 hours of the charter date.
Yes, in the United States tips are customary and appreciated. Typical tips for extraordinarily great service are 20-25% of the base rate.
If you are staying at a resort/rental with a dock within 3 miles of Palma Sola Bay we will be glad to pick you up dockside by boat (Note: there is a $25 dockside pickup fee). Otherwise, the captain will coordinate with you to select a location to meet and depart. Please plan to arrive at least 15 minutes early and be prepared to board at the arranged pickup time.
Yes! You do not need to bring your own life jacket unless you feel more comfortable using it or it serves a special need.